The investigation phase. A structural deep-dive into your existing workflows to identify friction, security risks, and architectural debt.
Execution of the roadmap. Whether it's a migration, a new Service Desk, or a complete workflow overhaul.
Ongoing architectural guidance and Product Ownership to ensure your system evolves with your strategy.
Lucy Johnson is a Principal Consultant and Certified Scrum Product Owner (CSPO) based in Vermont.
With a background in technical portfolio management and healthcare compliance, I specialise in translating high-level executive strategy into technical reality. My approach is rooted in the belief that process should never be an obstacle—it should be the invisible infrastructure that makes speed possible.
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